Terms of service
Last Updated: March 30, 2026
Terms of Service
Overview
This website is operated by Phoenix Botánica. Throughout the site, “we,” “us,” and “our” refer to Phoenix Botánica.
By visiting our site or purchasing from us, you agree to be bound by these Terms of Service. If you do not agree, please do not use this site.
Online Store Terms
By placing an order, you confirm that you are at least the age of majority in your state or province.
You agree not to use our products for any illegal or unauthorized purpose. Violation of these terms may result in termination of service.
Product Information
Phoenix Botánica products are handcrafted botanical products intended for personal use.
Statements made about our products have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.
Use of our products is at your own risk. If you are pregnant, nursing, have a medical condition, or are under a doctor’s care, consult a healthcare professional before use.
We are not responsible for allergic reactions, sensitivities, or misuse.
Accuracy of Information
We strive for accuracy in product descriptions, images, and pricing, but we do not guarantee that all information is error-free.
We reserve the right to correct errors and update information at any time without notice.
Pricing and Payment
All prices are listed in U.S. dollars and may change without notice.
Payment is required at the time of purchase. Orders will not ship until payment is confirmed.
Order Acceptance
We reserve the right to refuse or cancel any order for any reason, including:
- Product availability
- Errors in pricing or information
- Suspected fraud
If an order is canceled after payment, a full refund will be issued.
Shipping
Shipping times are estimates and not guaranteed.
We are not responsible for delays caused by carriers, weather, or other factors outside our control.
Once a package is marked as delivered, we are not responsible for lost or stolen items.
Returns and Exchanges
Returns and exchanges are governed by our Refund Policy. By purchasing, you agree to those terms.
Intellectual Property
All content on this site—including text, images, logos, and branding—is the property of Phoenix Botánica and may not be used without permission.
Limitation of Liability
Phoenix Botánica is not liable for any damages arising from the use or inability to use our products or website.
Use of our products is at your own risk.
Indemnification
You agree to indemnify and hold Phoenix Botánica harmless from any claims arising from your violation of these terms or misuse of our products.
Third-Party Links
We are not responsible for the content or practices of third-party websites linked on our site.
Changes to Terms
We may update these Terms at any time. Continued use of the site constitutes acceptance of those changes.
Contact
Questions about these Terms may be directed to:
Phoenix Botánica
Pearland, Texas, USA
Governing Law
These Terms are governed by the laws of the State of Texas, United States.